04 Feb Hatch End station staff presented with Heart of Gold Award

Employees at volunteers at Hatch End station, Harrow, have been presented with the Heart of Gold Award by the Railway Benefit Fund and sponsors, Amaro.

The team was recognised for their hard work and commitment in transforming the station into a thriving community hub, featuring a book exchange, charity fundraisers, and an award-winning flower display.

The station even has its own allotment where staff grow fresh fruit and vegetables for the local community.

Hatch End’s next project is the Garden of Peace memorial garden for their colleague Phil Palm, who passed away in 2019.

Neha Patel, customer host at Hatch End station, said: “It is a privilege to be a part of a great team and work in a great station. We are proud to receive this award and I am sure we will continue to do great work and do the company, community and station proud in years to come.”

Charlotte Whitfield, customer experience director at Arriva Rail London, said: “The team at Hatch End have built fantastic relationships within the community and have worked hard to ensure the station both brings together and gives back to residents. Winning this award provides them with well-deserved industry recognition and I am absolutely thrilled for them.”

Claire Houghton, CEO of the Railway Benefit Fund, added: “Everyone here at the Railway Benefit Fund is so impressed by the Hatch End teams’ amazing dedication to their station, colleagues and community. We are delighted to present them with a Railway Benefit Fund Heart of Gold Award.”

Elaine Kenny, SHQE manager at Amaro, said: “I had wonderful time meeting everyone at Hatch End and what worthy winners of the award they are. The team have a fabulous working environment.”